Arbor Parent Portal and App

Arbor

From September 2025, The Portsmouth Academy will be using the Arbor Parent Portal and App for parent communications and payments. 

You will be able to:

• Receive messages and communications from school
• Make payments for trips or activities
• Top-up your child’s catering balance
• View your child’s school reports

Registering for Arbor

When first confirming your child’s profile in Arbor always use the browser, this is especially important if you are already using Arbor for another child at school. To set up your account, you just need to set a password. You can do this by going to https://theportsmouth-academy.uk.arbor.sc/ clicking on ‘Forgotten Password?’ and following the instructions on screen. Your username is your email address that we have on registered on the system. If you have trouble setting up or require any further questions about the Parent Portal, visit this Help Centre article. For any other queries, please contact the school office: info@thportsmouthacademy.org.uk 

You can download the App from the ‘Apple App Store’ or ‘Google Play Store’ by searching for ‘Arbor Parent App’.

Logging In

For instructions on how to log in, please click on the link below.

Log into the Parent Portal and the Parent App - Arbor Help Centre

Student App

The Arbor Student App is now available for all enrolled students. The app allows students to view their timetable, homework, attendance, and more.

To get started, students will need to:

1. Download the Arbor Student App from the App Store or Google Play.
2. Log in using their school email address and clicking forgotten password.
3. Follow the setup instructions provided in the app.

For more guidance, please refer to: Logging Into and Using the Student App

Other Help Guides

• A quick introduction to Arbor for guardians and parents

Arbor Help Centre

The Arbor help centre has articles to support students and parents with using the parent portal and app.

• Arbor Help Centre